Policy

Returns and Warranty restrictions include the following:

• Merchandise must be returned with original packaging, documentation and hardware.
• Special Order items CANNOT be cancelled, exchanged or returned.  NO EXCEPTIONS!
• Merchandise cannot be damaged and must be in re-sellable/like-new condition.
• Returns that are not defective will be subject to a € 15 surcharge. All non-product charges such as shipping, transaction cost, and insurance are not refundable. If you want the item returned, you must pay all return shipping and handling charges.
• Some products may vary slightly due to lighting, picture angles, or alternate manufacturers. Most products would not be affected except for gauges, which may have variations in font, mph or tachometer settings.  By proceeding with the purchase of our products, you agree to these terms by conducting the transaction.  If you have questions, please contact us.
• Returning products that are not ours is an act of fraud.  

If we make an error and ship you the wrong item we will replace the item after it has been shipped back to us. It does not happen too often, but errors do happen. Inspection of the item upon arrival will also determine the hold on the re-shipment of the correct item.

Limited Warranty:

All Items sold are on an as is basis. Megan Racing disclaims all warranties expressed or implied. We also do not authorize any one to assume liability in connection with these items. The buyer can not recover any damages besides the Megan Racing product. (MECHANICAL, LABOR AND ANY OTHER DAMAGES CAUSED BY THE DEFECTIVE ITEM). All merchandise is aftermarket and intended for OFF-ROAD use only. Buyer assumes responsibility for violations of local laws and rules that may result from use of merchandise. Please check your local laws and research the item to make sure you are purchasing the correct items.

USER ASSUMES ALL RISKS & COSTS ASSOCIATED WITH THE USE OF THESE PARTS & ACCESSORIES. Megan Racing will not be responsible for any damage or loss aside from the part that is sold by us.

All warranty claims must be approved by our warranty department.  After the first warranty claim, the replacement part will carry only a 6-month warranty—after which point, if another replacement is necessary, the second replacement will no longer carry a warranty.  Physical damage will void your warranty.  Please keep all invoices for all warranty claims since this is what we use to determine the warranty period. Before any return, please contact our customer service by phone or email first for RMA #, we will NOT accept returns without any approval during warranty period after being approved by Megan Racing staff.  Buyers can have refund (after 15% re-stocking fee and shipping charge is not refundable) within 7 days after item is received, buyers shall be responsible for any incurred shipping charges to ship the item back to Megan Racing.  If you have any concerns or questions, please feel free to contact us by phone or email—contact info can be found in Contact Us page of the website. 

Coil-Over Damper Kits Warranty:

Coil-Over Damper Kits come with 1-year worry-free manufacturer warranty which includes product defects and damage from a collision. Any modifications or abuse to the coil-over damper kits automatically voids the warranty on the damper kit.  All warranty claims must be approved by our warranty department. After the first replacement, there will be a change to 6 months and if problem still persist, the warranty will be void for that shipment.

Carbon Spoiler Warranty:

We have a limited 6-month warranty on the clear-coat and manufacturer defects (e.g. receiving a brand new carbon fiber spoiler that is faded is considered a manufacturer defect). Scratches, hairline fractures and other damages found on the item upon arrival are considered shipping damages and not manufacturer defects.  Shipping damages must be claimed with the shipping carrier if the item was insured—items that were not insured cannot be claimed under any circumstance.  Our warranty extends only to vehicles that have not had any bodywork done to the vehicle.  As a precaution, test fit all parts before you cut/paint/drill the items. We test fit all parts before we make them available for sale.  However, customers need to understand that no after-market body parts will fit exactly like OEM.

NOTE: Your carbon fiber product is durable, but it still needs maintenance to stay looking good. To avoid pre-mature ageing, it is important to keep your carbon fiber product clean.  Minimize exposure to the sun and water spot’s. Also remember to wax your carbon fiber product when necessary.

Exhaust Systems Warranty:

Stainless Steel Exhaust Systems come with a 1-year limited warranty against manufacturer defects, such as defective resonators, mufflers, and welds between piping and flanges.  Any dents found on the piping are considered shipping damages; any shipping damages are to be claimed through the shipping carrier if the item was insured—items that were not insured cannot be claimed under any circumstance.  Our exhaust system warranty extends only when the item is installed on the vehicle for which the exhaust product was designed for as noted by the part number.  Any custom modification(s) to the exhaust systems automatically voids the product warranty.

High-Performance Brake Systems Warranty:

Our high-performance brake systems come with a 1-year limited warranty against manufacturer defects found within the caliper.  Our warranty is limited to manufacturer defects since braking system performance is directly relative to system use and installation.  Our high-performance brake systems are guaranteed to be free of structural, materials or workmanship defects as delivered.  If there are any structural, materials or workmanship concerns at time of delivery, contact Megan Racing for warranty determination.  Our rotors are covered with a 3-month / 2-dot warranty—appearance of 2-dots specifically designed to appear on the rotor after its expected warranty duration—on the rotor automatically voids the warranty of the rotor.  Warranty on rotors is limited to 3-months due to the life expectancy of rotors being dependent on their use and installation.  Improper installation and use of the brake system automatically voids the warranty.  If the item is found to be defective under the terms of this warranty, it is at the sole discretion of Megan Racing to replace the item. 

Megan Racing is not liable for any loss, damage, injury or expense either consequential or incidental from the use of this item.  Megan Racing assumes no responsibility for any losses, costs or expenses expended as a result of a defective item or the return for warranty determination of said item.  Due to the fact that racing is a dangerous sport, the buyer assumes all risk and liability resulting from the use of said item(s).

CONDITION OF SALE:

• 15% re-stocking fee applies for the first 30 days. NO RETURNS after 30 days of purchase.
• Buyer will be charged shipping to and from Megan Racing if the package is refused including 15% re-stocking fee on the actual item.
• Megan Racing does not take any returns on used or damaged items.
• For all warranty claims, please supply the original invoice, detailed description of claim, pictures of the damage and our Megan Racing logo. DO NOT modify the item until Megan Racing has agreed to your terms and have notified you to do so. Modification of the product without the knowledge of Megan Racing will void your product warranty. NO EXCEPTIONS!!
• An RMA # must be received from Megan Racing before an item is returned. In order to get a return authorization number, please fax the original invoice to the returns department at (626) 581-4332. The Return Authorization Number must be visible on the outside of the package containing the returned merchandise. Unauthorized returns or items without a Return Authorization Number will be REJECTED at Megan Racing Receiving Department and sent back to the sender at senders cost.

Domestic Shipping:

Merchandise in most cases are shipped by FedEx Ground except Alaska, Hawaii, and US territories. Shipping costs for the above exceptions may be extra and are not included in the shipping cost.

• We do not ship to PO Boxes, APO or ANY MILITARY ADDRESS. We must ship to physical addresses only.  If paying by credit card, we must ship to the billing address of the credit card.
• Shipments usually leave our warehouse between 2-3 days upon receipt of payment. Processing payments and packaging takes time, so please allow time for packaging and shipping times. Shipments can be expedited for an extra fee, please call for quotes. 
• Handling cost is included in the cost of shipping. Extra packing materials, boxes and labor are used to safely send out packages.
• Multiple small items can be sent together. One small and one large item may be sent together. Two big items will ship separately. Please email us with the items you intend to buy to see how we will ship and for any increase in shipping cost.
• Upon request, we will provide tracking/confirmation numbers via FedEx for shipments.  Requests can be made 5 days after payment (credit card or online) and 10 days if payment is mailed.
• Refused or undeliverable shipments will not be granted a refund. There will be a surcharge for all refused/undeliverable packages. NO EXCEPTIONS!

International Shipping:

• Showoff Imports only ships within the European Union.
• The buyer is responsible for all customs and duties FEES APPLICALBLE.

MEGAN RACING INC., respects your concerns about maintaining the privacy of your data that is submitted to us through your use of the MEGAN RACING INC. web site. This Privacy Policy only applies to the MEGAN RACING INC. web site and does not apply to data collected on any other web site, including other web sites to which this site may link.